This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.
WHAT ARE SHIPPING TIMES AND COSTS?
- Orders are processed and shipped same day.
- Orders placed after 3pm US Pacific Time will be shipped next day.
- Packages lost in transit will be investigated and, if applicable, will be replaced with new product or full refund will be issued.
- Average delivery time is 2-4 weeks.
- Tracking number is provided for every order.
- Track your package here:
- If applicable, customer is responsible for any customs or import duty fees.
Estimated Shipping Times
2-4 weeks (14 days average)
2-4 weeks (17 days average)
3-5 weeks (22 days average)
2-3 weeks (15 days average)
2-3 weeks (16 days average)
Your order has not been delivered yet? Contact us
WHAT PAYMENT METHODS CAN I USE?
Shella accepts the following payment methods:
- Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
- Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
- PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?
Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.